CANCELLATION POLICY
Cancellation Policy Your appointment time is reserved especially for you. I kindly ask for at least 24 hours' notice if you need to cancel or reschedule. No-shows will be charged 100% of the service cost. Cancellations made less than 24 hours before the appointment will be charged 45% of the service total, unless due to an emergency. I truly value your time and appreciate your understanding and respect for mine. --- Want to make it a little softer or more formal?